Frequently Asked Questions

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Why I cannot login?

Thank you for your patience! As the site is relatively new we suggest clearing your browsing history and cache. If there Issue still remains, please reach out to us through emailing tech@linetype.co

How does Linetype support the design community?

Linetype actively supports the design community by providing a platform for collaboration, learning, and monetization, fostering a vibrant and interconnected design ecosystem.

Do I need linetype as a designer?

Having a reliable source of models and information is crucial for designers to enhance their workflow efficiency and bring their creative visions to life.

Where can I find the return policies?

Please head over to www.linetype.co/terms-and-conditions to refer to the terms and conditions.

Why does the website of Linetype appear to be running abit buggy at times?

The Linetype website may seem a bit buggy at times because it is still in beta development. As a start-up company, we are constantly improving and optimizing our site to provide the best experience for our users. During this phase, there may be occasional glitches and bugs as we test and implement new features. We appreciate your patience and understanding as we work to create a seamless platform for all our customers. Thank you for supporting Linetype during this exciting phase of growth.

What are the common 3D file types used on the platform?

Yes, we understand the diversity of design software, and we aim to support a range of file types to seamlessly integrate with different design applications.

How do I get started on Linetype?

Getting started is optimized. Visit our portal, sign up, and follow the easy steps to showcase and monetize your products.

What if I don't have 2D or 3D models of my products?

No worries! Linetype offers services to help you create high-quality 2D and 3D models of your products, ensuring that your offerings are showcased professionally on our platform. Contact our support team for assistance in getting your products digitally represented.

Do I have to upload all the file types

While providing diverse file types increases the accessibility of your models to a wider audience. We highly recommend you to at least upload a OBJ file

How does the commission model work?

With our commission model, designers can earn by purchasing vendor’s products on our platform. It's a seamless way to monetize your skills and value add to your design process.

What is the commission rate for designers on Linetype?

The commission rate on Linetype is competitively set at a standard 5%, providing a rewarding incentive for designers

What is the transaction rate for vendors on Linetype?

The transaction rate on Linetype is competitively set at a standard 10-20%